Page 9 - Raritan SeaEra QC Owners Manual L365v0320

TROUBLESHOOTING

WARNING: HAZARD OF ELECTRIC SHOCK - Before beginning any work on the SeaEra, be sure that all
power to the unit has been turned off.
WARNING: HAZARD OF FLOODING - Make sure seacocks are in the CLOSED or OFF position before
working on toilet.
NOTE: The following information reflects the most probable causes and solutions to problems although not
every possible cause and solution is provided.
Any questions regarding servicing or operation of the SeaEra should be directed to our Technical
Support Department in Millville, NJ. Please have model and serial number available before calling.

PROBLEM POSSIBLE CAUSE SOLUTION
1. Poor pumpout, especially
solids. 1A. Clogged discharge line. 1A. Be sure discharge seacock is open. Clear line, remove
clog.
1B. Plumbing restrictions, bends and ells. 1B. Replumb to eliminate bends and ells. TROUBLESHOOTING
1C. Clogged vents. 1C. Clean holding tank vent and vented loop vents
1D. Mineral buildup in hoses and fittings. 1D. Clean or replace affected parts. Replace hose if needed.
1E. Low voltage. 1E. Check voltage at toilet while toilet is running. If less
than nominal voltage of toilet (12, 24), check condition
of batteries and wire sizes. Check terminals and wire
connections for corrosion (heat at terminals and junc-
tions indicates a bad or corroded connection).

2. Poor water flow, especially 2A. Toilet not level. 2A. Raise rear of toilet; check with level.
at front of bowl (or no water 2B. Restriction in intake line. 2B. Be sure seacock is open. Clear line-remove clog.
flow). 2C. Pump sucking air. 2C. Check all connections from intake thru-hull to intake
2D. Low voltage. pump to be sure no air leaks are present.
2E. Clogged strainer. 2D. See 1E, above.
2E. Remove or clear debris from strainer.
3. Foul odors from toilet area. 3A. “Marine life” lodged in rim of bowl. 3A. Remove and flush bowl with pressure hose to remove
3B. Permeated discharge hose. all material. Install strainer or KO2 kit in intake line to
3C. Sewage remaining in discharge line. avoid recurrence.
3B. Replace hose with Raritan sanitation hose (#SFH).
3C. Flush longer; replace hose if permeated; reroute hose
making a shorter run or downward slope if possible.
4. Bowl fills while underway. 4A. Pressure buildup at seacocks. 4A. Close intake, then discharge seacock to determine
which is causing problem. If discharge, be sure the
vent or vented loop is clean. If intake, there is too much
pressure on seacock; contact Raritan Technical Support.
5. Water leaking from under 5A. Leaking bowl gasket. 5A. Tighten (4) bowl mounting nuts (#1226B).
unit. 5B. Leak at shaft seal. 5B. Check seal and motor shaft.
5C. Leak from seal plate area. 5C. Check seal plate o-ring.
6. Erratic operation/sluggish 6A. Worn motor brushes. 6A. Return motor to factory for servicing or replacement.
running. 6B. Motor bearings damaged by seal leak. 6B. Return motor to factory for servicing or replacement.
6C. Low or inconsistent voltage. 6C. See 1E above.

Tip for Removing Intake Pump

Set screw must be loosened with
1/8” hex key before removing the
intake pump from motor
Plug

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